“Having spent hours putting together the curriculum for the Emergency Succession Planning program, I will try not to feel sensitive about the fact that the participants ranked your presentation the best part of the program ! Seriously, you were great, as usual, and provided vital information about crisis communications. Thank you so much for your flexibility and great sacrifice in delaying your trip to Chicago ! It's always a pleasure to work with you. ”

Susan Freimark, Director (former)
Maxine Goodman Levin College of Urban Affairs, Cleveland State University
Center for Nonprofit Policy & Practice