Crisis Communications

 

3200 Terminal Tower
50 Public Square
Cleveland, Ohio 44113
tel 216.321.7774
fax 216.916.4405

Why We're Different


It’s been said that it takes a lifetime to build a reputation -- and only seconds to destroy it. The same is true for a business, nonprofit or government agency, no matter if there’s one or 1,000 employees.

And in today's world of gotcha journalism and tiny, digital cameras capable of sending hi-def pictures to YouTube and CNN within minutes, your business or organization can face a crisis at any time. When you call for help, you need a quick response from experts who can quickly assess your situation and resolve your issues. And because every crisis situation is different, you need someone who can effectively develop a strategy specific to your situation and concerns.

Hennes Paynter is staffed exclusively by senior-level consultants with many years of experience in crisis communications. We are flexible, responsive and we’re able to get up to speed quickly, understand your issues, develop the best strategy for your situation and then partner with you to execute that strategy.

Most important, our entire practice is focused on helping clients prepare for and manage crisis situations and effectively navigate through times of rapid organizational change.

We think strategically and can guide you through a wide variety of potential and actual crises. We know how to get you to the “other side” with your reputation and market share preserved – and maybe even enhanced.

 

 

Barb Paynter was a voice of reason, helping hone in on key issues, messages and processes for our client. It has been a pleasure to have your professional resources for (COMPANY NAME REDACTED).

Val Hoover, Esq.
Kohrman, Jackson & Krantz

Are You Prepared?

Accusations
Agency investigation
Arrest for DUI/DWI
Chemical/oil spill
Corporate espionage
Death of key executive/client
Discrimination complaint
Embezzlement
Explosion
Facility closing
False accusations
Food poisoning
Inappropriate spending by staff or elected/appointed officials
Inappropriate computer use
Lawsuit
Major service interruption
Natural disaster
Online rumors and attacks
Physical violence
Plane/train/car crash
Protest
Radiation leak
Sabotage
Serious injury to employee/resident
Sexual harassment
Strike
Theft
Theft or loss of data
Transit shutdown
Union grievance

These are just a few examples of the many crisis situations we've helped clients prepare for and manage.